Guaranteed Complete Customer Satisfaction

24/7 Customer Technical Support

Across North America, you can count on DY Concrete Pumps customer support. With a busy schedule and your companies reputation is on the line, nothing is more critical than ongoing on-site support. DY Concrete Pumps starts with quality manufacturing for every unit and backs it up with:

General Questions

How are DY Concrete Pump products produced?

Refined manufacturing is the platform for a quality product. Our equipment is built on a rolling assembly line, which streamlines efficiency and ensures a common build. The result is a consistent, quality product that doesn’t change with each production, simplifying things for you when it comes to maintaining your fleet.

What are the benefits of DY Concrete Pumps?

Our strategic alliance with DY International in South Korea brings a unique blend of high quality, operator friendly, reliable and yet ultra affordable equipment.

What if I need parts for my DY Concrete Pump?

With strategically located facilities in Dallas/Fort Worth, Texas and Calgary, Alberta. Both locations offer a large inventory of spare parts in stock with expedited shipping when required.

Do I need a large inventory of parts to operate a fleet of DY pumps?

A lot of common DY parts are interchangeable between each model. This reduces the amount of parts required to maintain a fleet of DY Concrete Pumps.

I’ve had poor customer support with other manufactures, how are you different?

With 30 years of concrete pumping end user experience, we understand how important quick responses and immediate problem solving is in the industry. Our certified technicians guarantee to respond to your issues or concerns, and provide professional advice and assistance.

Our Experienced DY Concrete Pump Technicians are always available to support you and your business. Call our customer technical support team Toll Free at 1-844-DY-PUMPS (397-8677) Email our customer support team at

support@dyconcretepumps.com

testimonials

  BURNCO Texas owns two DY 38 meter pumps and we have been extremely happy with their performance. DY's customer service

Matthew Lovelett

Pump Operations Supervisor @ BURNCO Texas

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I bought my first DY 42m in 2016. After 7-months of operating trouble free, I bought a second DY and have

Eric Marino

Alvarado Concrete Pumping

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We purchased our DY 43X-5RZ concrete pump in August of 2016 and it has performed beautifully. Its simplistic, operator friendly design,

Nathan Germany

Tri-Way Concrete Pumping, Inc.

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