Customer Support

24/7 Customer Technical Support

Across North America, you can count on DY Concrete Pumps customer support. With a busy schedule and your companies reputation is on the line, nothing is more critical than ongoing on-site support. DY Concrete Pumps starts with quality manufacturing for every unit and backs it up with:

•     Complete start up support
•     Technical assistance over the phone
•     Regional field service personnel
•     Quick turnarounds on genuine DY Concrete Pump parts

24/7 Customer & Technical Support Number
682-999-9859

General Questions

How are DY Concrete Pump products produced?

Refined manufacturing is the platform for a quality product. Our equipment is built on a rolling assembly line, which streamlines efficiency and ensures a common build. The result is a consistent, quality product that doesn’t change with each production, simplifying things for you when it comes to maintaining your fleet.

What are the benefits of DY Concrete Pumps?

Our strategic alliance with DY International in South Korea brings a unique blend of high quality, operator friendly, reliable and yet ultra affordable equipment.

What if I need parts for my DY Concrete Pump?

With strategically located facilities in Dallas/Fort Worth, Texas and Calgary, Alberta. Both locations offer a large inventory of spare parts in stock with expedited shipping when required.

Do I need a large inventory of parts to operate a fleet of DY pumps?

A lot of common DY parts are interchangeable between each model. This reduces the amount of parts required to maintain a fleet of DY Concrete Pumps.

I’ve had poor customer support with other manufactures, how are you different?

With years of concrete pumping end user experience, we understand how important quick responses and immediate problem solving is in the industry. Our certified technicians guarantee to respond to your issues or concerns, and provide professional advice and assistance.